FAQs

The person who receives a GUMMGRAM will get a personalizes message from you, spelled out in gummi letters, numbers, and shapes. When they pull it out of the box, the box lights up and the translucent gummis are illuminated. Plus, they will get three additional bags of GUMMIGRAM gummis to eat and enjoy, and they can make their own messages for fun!

You can make any message you want up to 33 characters (3 rows with 11 spaces for characters per row). We leave the message up to you, but please be kind! GUMMIGRAMs are all about fun and positivity, and we reserve the right to refuse sending messages that are deemed violent, hateful, threatening, or just plain mean. We also use a filter in the GUMMGRAM builder that refuses swear words. 

These are candy gummis with no nutritional supplements or enhancements. 

No, are gummis are not certified kosher, and we do not make any “free from” claims. Our gummis also use gelatin, which is not suitable for vegetarians.  Please refer to the Nutrition Facts and ingredients here.

Our gummis use colors from natural sources. Please refer to the Nutrition Facts and ingredients here.

GUMMIGRAM is a delightful light-up gift for everyone, but it is not a toy. Children should be supervised by an adult when using the product or eating gummi candy, as small candies can provide a choking risk. Adhere to the battery warnings on the package.

Please see the SHIPPING section above for the most up-to-date shipping information. 

Our order and shipping system can only process one GUMMIGRAM per transaction. If you would like to send multiple GUMMIGRAMs, please do so in separate transactions. We apologize for any inconvenience.

Yes, as long as we have not already fulfilled the order. Please contact us as soon as possible at support@gummigram.com to cancel. Include your order number and the sender’s name with your email. Please note that we cannot cancel orders that have already left our facility and are in transit. 

We take every effort to make sure that your GUMMIGRAM will arrive in great condition! We do not accept returns, but we may provide store credit for mechanical failures in the lighting mechanism. Please contact us at support@gummigram.com if you are unsatisfied with the product. Please note that we do not issue refunds for packages that are refused by the recipient or that are undeliverable due to incorrect or incomplete shipping information.

If you have any additional questions about GUMMIGRAM, please reach out to us at info@gummigram.com